Join us for our annual event. We are excited to announce Dr. Andy Roark as our speaker.
Improvising With The Angry Client: A six step program for dealing with angry or complaining clients presented with role play examples and comedic interludes.
Building Client Loyalty to Grow Your Practice: Pet owners have never had more options for where to get pet healthcare services than they do today. Satisfied clients are just clients who haven’t found something better yet. In this session, we explore what it takes to build bonds so strong that clients won’t consider going to see anyone else.
The Jedi Mind Trick: 10 Techniques for getting colleagues, bosses, or support staff to do what you want without manipulating, twisting arms, begging, or threatening. All based in classic communication and negotiation principles, these tips are clearly illustrated with examples from practice.
Bonding Clients In Person and Online: This is a six step strategy for creating a marketing program that anyone can use to attract and connect with clients who will recognize and appreciate the value you bring.
Registration begins at 7:30am. Due to the volume of material to be covered, the seminar will start promptly at 8:30 am.
Please pay your registration fee at the time of registration. $65 per person. REGISTRATION EXTENDED UNTIL OCTOBER 2, 2016.
Chicagoland Veterinary Managers Group is a 501(c) (3) non-profit organization.